AT T 9230 User Manual

USER’S MANUAL  
Part 2  
900 MHz Cordless Telephone  
with Caller ID/Call Waiting 9230  
DRAFT  
1/5/01  
Please also read  
Part 1 — Important  
Product Information  
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced AmericanTelephones.  
CONTENTS  
BEFORE YOU BEGIN . . . . . . . . . . . . . .3  
TELEPHONE MEMORY . . . . . . . . 12  
Store Memory Numbers . . . . . . 12  
Edit Numbers Stored  
in Memory . . . . . . . . . . . . . . 13  
Delete Numbers Stored  
About Caller Identification . . . . . 3  
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . 4  
Before You Install . . . . . . . . . . . . 4  
Table/Desk Installation . . . . . . . . 5  
Wall Installation . . . . . . . . . . . . . 6  
in Memory . . . . . . . . . . . . . . 13  
Move Numbers Stored  
in Memory . . . . . . . . . . . . . . 13  
Dial Memory Numbers . . . . . . . 14  
FEATURE SETTINGS . . . . . . . . . . . . . 7  
Time/Date . . . . . . . . . . . . . . . . . 7  
Ringer Selection . . . . . . . . . . . . . 7  
Auto Answer On/Off . . . . . . . . . . 7  
CALLER ID OPERATION . . . . . . 15  
About Call History . . . . . . . . . . 16  
Review Call History . . . . . . . . . 16  
Delete Call History . . . . . . . . . .17  
Dial a Displayed Number . . . . . .17  
Store Call in Memory . . . . . . . . 18  
Call Block . . . . . . . . . . . . . . . . . 19  
Display Screen Messages . . . . . . 20  
TELEPHONE OPERATION . . . . . . 8  
Make a Call . . . . . . . . . . . . . . . . . 8  
Answer a Call . . . . . . . . . . . . . . . 8  
End a Call . . . . . . . . . . . . . . . . . . 8  
Change Channel . . . . . . . . . . . . . 8  
Handset Volume . . . . . . . . . . . . . 8  
Redial . . . . . . . . . . . . . . . . . . . . . 8  
Flash/Call Waiting . . . . . . . . . . . . 8  
Hold . . . . . . . . . . . . . . . . . . . . . . 8  
Temporary Tone Dialing . . . . . . . 8  
Page/Handset Locator . . . . . . . . . 9  
Headset Jack . . . . . . . . . . . . . . . 10  
Operating Range . . . . . . . . . . . . 11  
Display Screen Messages . . . . . . 11  
BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Charging the Handset  
Battery Pack . . . . . . . . . . . . . 21  
Replacing the Handset  
Battery Pack . . . . . . . . . . . . . 22  
IN CASE OF DIFFICULTY . . . . . . . 23  
1
BEFORE YOU BEGIN  
About Caller Identification (Caller ID)  
This product has a Caller ID with Call Waiting feature that works with  
service from your local phone service provider.  
Caller ID with Call Waiting lets you see who’s calling before you answer the  
phone, even when you’re on another call.  
You may need to change your phone service to use this feature. Contact  
your phone service provider if:  
You have both Caller ID and Call Waiting, but as separate services  
(you may need combined service)  
You have only Caller ID service, or only Call Waiting service  
You don’t subscribe to any Caller ID or Call Waiting services.  
You can use this product with regular Caller ID service, and you can use  
this product’s other features without subscribing to either Caller ID or  
combined Caller ID with Call Waiting service.  
There are fees for Caller ID services, and they may not be available in all  
areas.  
This product can provide information only if both you and the caller are in  
areas offering Caller ID service, and if both telephone companies use  
compatible equipment.  
3
INSTALLATION  
Before You Install  
1
Choose a location for the base near an electrical outlet and a  
telephone jack.  
This phone requires a modular telephone jack and a standard electrical  
outlet (110v AC) not controlled by a wall switch.  
2
Install the handset battery.  
a) Remove battery  
compartment  
cover by pressing  
on the  
indentation  
and sliding  
downward.  
b) Plug battery pack  
connector into  
handset. Use only  
AT&T battery 3301  
(SKU#91076).  
c) Place battery pack  
and wires in  
compartment.  
d) Replace  
cover by  
sliding it up  
into place.  
4
INSTALLATION  
Table/Desk Installation  
Standard  
electrical  
outlet  
Modular  
telephone  
jack  
1
Connect the  
telephone  
line cord.  
Use only the power  
cord supplied with  
this product. If you  
need a replacement,  
call 1 800 222-3111  
2
Connect the  
power cord.  
3
4
5
Charge the handset battery.  
Place the handset in the base. Charge the battery for at least 24 hours  
the first time.  
Check for dial tone.  
After the batteries are charged, pick up the handset and press P;  
you should hear a dial tone.  
Set the dial mode.  
If you have touch tone service, the phone is ready to use as soon as the  
batteries are charged.  
If you have dial pulse (rotary) service, you’ll need to change the dial  
mode.  
Make sure the phone is off.  
Press G on the handset until the screen displays  
DIAL TYPE:and the currently selected mode.  
Press > to select TONEor PULSE.  
Press  
to save the displayed mode.  
5
INSTALLATION  
Wall Installation  
1
2
3
Connect the telephone line cord .  
Connect the power cord.  
Mount the base on the wall.  
Standard  
electrical  
outlet  
a) Align holes on  
base with  
mounting studs  
on wall jack.  
Modular  
telephone  
jack  
b) Place power  
cord as shown,  
so it hangs  
c) Pull base down  
on mounting  
studs until it  
straight down  
between base  
and wall.  
locks into place.  
4
Follow Steps 3–5 in Table/Desk Installation.  
6
FEATURE SETTINGS  
Time/Date  
1
Press G until the screen displays  
SET TIME  
4/26 4:02PM  
2
3
4
5
Press  
Use < or > to select the correct month.  
Press  
Repeat Steps 3 and 4 to set the day, hour, minute and AM or PM.  
. The month flashes.  
.
Ringer Selection  
1
Press G until the screen displays  
RINGER? 1  
2
3
Press > to select 1, 2, 3, 4, or OFF. You hear a sample of each ring  
displayed.  
Press  
to choose the displayed ringer.  
Auto Answer On/Off  
You can set the handset to answer a call automatically when you lift it from  
the base (you won’t have to press any keys).  
1
Press G until the screen displays  
AUTO ANS? ON  
2
3
Press > to select OFF(you must press a key to answer a call) or  
ON(the call is automatically connected when you lift the handset  
from the base).  
Press  
to choose the displayed setting.  
7
TELEPHONE OPERATION  
Answer a Call  
Press any key  
except O.  
Hendset Volume  
While on a call,  
adjust volume of  
what you hear.  
Make a Call  
Press P, then  
Hold  
Press to put a call  
on hold. Press again  
to release hold,  
dial the number  
— OR —  
Dial the number (use  
< on the back of the  
handset to  
or lift the handset  
of an extension.  
End a Call  
Press O  
— OR —  
backspace and  
correct digits), then  
press P to call.  
Place handset  
in base  
Flash/  
Call Waiting  
Access special  
telephone company  
subscriber services.  
Exit  
programming.  
Cancel a page.  
Redial  
Press P, then  
press R to call  
last number dialed  
(up to 24 digits).  
Temporary Tone  
Change from dial pulse  
to tone dialing during a  
call.  
1 Dial the number.  
2 Press *. All buttons  
pressed after this  
send tone signals.  
Change Channel  
Switch to a clearer  
channel while on a call.  
3 After you hang up,  
the phone returns to  
dial pulse service.  
Enter programming  
while not on a call.  
8
TELEPHONE OPERATION  
If you subscribe  
to telephone  
company voice  
mail with a  
visual message  
waiting signal,  
light is on  
when you have  
voice mail  
waiting.  
On steadily  
when you have  
unreviewed call  
information.  
On steadily  
when handset  
is in use or is  
charging in  
base.  
Page/  
Handset Locator  
Press once to page  
the handset for up  
to one minute  
— OR —  
Press twice  
to cancel.  
9
TELEPHONE OPERATION  
Headset Jack  
You can use this telephone hands-free  
when you install a 2.5 mm headset  
(SKU 24099), purchased separately.  
Plug the headset into the jack located  
on the right side of the handset  
(under the small rubber flap). Do not  
force the connection, but make sure  
the plug fits securely.  
10  
TELEPHONE OPERATION  
Operating Range  
This cordless telephone operates within the maximum power allowed by  
the Federal Communications Commission (FCC). Even so, this handset and  
base can communicate over only a certain distance — which can vary with  
the locations of the base and handset, the weather, and the construction of  
your home or office. For best performance, keep the base antenna fully  
upright.  
If you receive a call while you are out of range, the handset might not  
ring — or if it does ring, the call might not connect when you press P.  
Move closer to the base, then press P to answer the call.  
If you move out of range during a phone conversation, you might  
hear noise or interference. To improve reception, move closer to the base.  
If you move out of range without pressing O, your phone will be  
leftoff the hook.” To hang up properly, walk back into range, periodically  
pressing O.  
Display Screen Messages  
Screen Displays:  
STANDBY  
When:  
The handset is not in use.  
NO LINE  
The base is not connected to the telephone line,  
or the line is not working.  
RINGING  
There is a call coming in.  
CONNECTING  
PHONE ON  
The handset is waiting for a dial tone.  
The handset is in use.  
MESSAGE WAITING  
PAGING  
You have received telephone company voice mail.  
The base is paging the handset.  
11  
TELEPHONE MEMORY  
This cordless phone can store 50 telephone numbers with names, each up  
to 16 digits long.  
Store Memory Numbers  
1
2
Make sure the handset is off.  
Press M. The first available location is displayed in the lower  
right corner of the screen.  
3
Enter the telephone number. Use < to backspace and make a  
correction. Use > to switch between name and number editing.  
Press R to store a pause in the dialing sequence.  
4
5
If you wish to store a name with the number, press >. If you do  
not want to store a name, skip to Step 6.  
Using the chart below, enter up to 16 characters for the name  
you’re storing with the number. Use < to backspace and make  
corrections; use > to advance and add a space.  
Presses  
Dial Key  
1
2
3
4
5
1
2
3
4
5
6
7
8
9
0
.
A
D
G
J
&
C
F
1
2
3
4
5
6
S
B
E
H
K
N
Q
U
X
I
L
M
P
O
R
V
Y
7
9
T
W
0
8
Z
6
Press  
to store your entry in the displayed location.  
12  
TELEPHONE MEMORY  
Edit Numbers Stored in Memory  
1
2
Press < to review numbers stored in memory.  
Press when the screen displays the number you want to edit.  
EDITflashes on the screen.  
3
4
Edit the name/number displayed. Press > to switch between  
name and number.  
Press  
to save the edited information.  
Delete Numbers Stored in Memory  
Delete a Specific Number  
1
2
3
4
5
6
Press < until the screen displays the number you want to delete.  
Press  
Press > until the DELflashes on the screen.  
Press  
Press > until YESflashes on the screen.  
Press . You’ll hear a series of beeps confirming the deletion.  
.
.
Delete All Numbers Stored in Memory  
1
Press G until the screen displays  
DEL PHN BOOK?  
2
3
Press > to display YESor NO.  
Press  
to choose the displayed option.  
Move Numbers Stored in Memory  
1
2
3
4
Press < until the screen displays the number you want to move.  
Press  
Press  
, then press > until MOVEflashes on the screen.  
. The first available location is displayed.  
Press  
to move the number to the displayed location  
— OR —  
Press <, enter a new location (01-50), then press  
.
13  
TELEPHONE MEMORY  
Dial Memory Numbers  
1
2
3
Press P.  
Press M, then enter the memory location (01-50)  
Press  
.
— OR —  
1
2
Press < (DIR) to begin reviewing numbers stored in memory.  
Press < or > until the screen displays the number you want to  
call, or enter the first letter of the name stored with the number.  
3
Press P.  
14  
CALLER ID OPERATION  
Save  
selections  
when storing  
numbers in  
memory.  
Enter  
Caller ID  
records.  
Review  
numbers  
stored in  
telephone  
memory.  
15  
CALLER ID OPERATION  
Caller’s name  
Caller’s  
telephone  
number  
Position of call  
in call history  
Date of call  
Time of call  
About Call History  
This phone assigns each incoming call a number from 1 to 50. The most  
recent call will have the highest number. When the memory is full, the  
oldest call information is deleted to make room for new incoming call  
information.  
For each call that comes in, the screen displays the following information  
between the first and second rings:  
Your caller’s name (15 letters are sent by your telephone  
company);  
The caller’s area code and telephone number;  
The time and date of the call; and  
The position of the call in call history.  
If you answer a call before the information appears on the screen, it will  
not be in the call history.  
Review Call History  
The screen displays call information for about 30 seconds after it has been  
received. Press > to scroll through call history.  
16  
CALLEHREAIDDLOIPNEERRATIGIOHNT  
Delete Call History  
Delete a Specific Call  
1
Press > until the screen displays the call information you  
want to delete.  
Press , then press > until DELis flashing.  
2
DEL  
SAVE  
AltDial  
973-555-0123  
5/01 5:40PM CALL28  
3
4
Press  
DELETE? YES.  
Press . You’ll hear a series of beeps confirming the deletion.  
, then press < or > until the screen displays  
Delete All Calls  
1
Press G until the screen displays  
DEL ALL CID? NO  
2
3
Press > to display YESor NO.  
Press  
to choose the displayed option.  
Dial a Displayed Number  
1
2
3
Press > until the screen displays the number you want to call.  
Press  
.
Press < or > until AltDialis flashing.  
SAVE DEL AltDial  
973-555-0123  
5/01 5:40PM CALL28  
4
5
Press  
until the screen displays the appropriate dialing  
sequence (7 digits, 10 digits, or 11 digits).  
Press P when the number is correctly displayed for dialing.  
17  
CALLER ID OPERATION  
Store Call in Memory  
1
Press > until the screen displays the call information you  
want to store.  
SAVE DEL AltDial  
973-555-0123  
5/01 5:40PM CALL28  
2
3
Press  
twice.  
TO LOCATION? 01  
973-555-0123  
5/01 5:40PM CALL28  
Press  
to store the call information in the memory location  
displayed in the upper right corner  
— OR —  
Press <, then enter a two-digit memory location (01-50).  
4
5
Press  
was stored.  
. You’ll hear a series of beeps confirming the number  
If you try to store information in an already occupied location, the  
screen displays  
OVERWRITE? NO  
973-555-0123  
5/01 5:40PM CALL28  
Press  
to exit without replacing the number already stored in  
that location  
— OR —  
Press > to display YES, then press  
number with the new one.  
to replace the previous  
18  
CALLER ID OPERATION  
Call Block  
This feature works with service available from your phone service provider  
to prevent your call information from being seen by the people you call.  
To activate call block service, you must enter your service provider’s call  
block code each time you make a call.  
You can set the phone to automatically dial your call block code for all  
calls made from this phone.  
1
2
3
4
Press G until the screen displays CALL BLOCK?.  
Press < or > until ONis flashing on the screen.  
Press  
.
Press G until the screen displays  
BLK PREFIX_____  
5
6
7
Press  
Enter the call block code used by your telephone service provider.  
Press  
.
.
Turn Off Call Block  
1
2
3
Press G until the screen displays CALL BLOCK?.  
Press < or > until OFFis flashing.  
Press  
.
NOTE: There may be a fee for Call Block service, and it may not be  
available in all areas. Check with your telephone service provider.  
19  
CALLER ID OPERATION  
Display Screen Messages  
Screen Displays:  
PRIVATE NAME  
PPP  
When:  
The other party is blocking name information.  
The other party is blocking number information.  
PRIVATE CALLER  
The other party is blocking name and number  
information.  
UNKNOWN NAME  
UUU  
Your phone company is unable to receive  
information about this caller’s name.  
Your phone company is unable to receive  
information about this caller’s number.  
UNKNOWN CALLER  
Your phone company is unable to receive  
information about this caller’s name and number.  
EXTENSION IN USE An extension phone on this line is being used, so  
call information cannot be received.  
Err  
There is a problem with Caller ID transmission  
from the telephone company.  
20  
HEADLBINAETTREIRGIHETS  
Charging the Handset Battery Pack  
This battery should remain charged up to six days with the ringer turned  
on and up to 12 days with the ringer off. A fully charged battery provides  
an average talk time of about five hours.  
The battery pack needs charging when:  
A new battery is installed in the handset.  
The phone beeps twice every 16 seconds.  
The screen displays LOW BATTERYand the low battery icon.  
Place the handset in the base so the CHARGING light turns on. The battery  
pack is typically fully charged in eight hours.  
You can keep the battery fully charged by returning the handset to the  
base after each use.  
If you repeatedly get a low battery indicator, even after charging  
overnight, the battery should be replaced. Use only AT&T battery 3301  
(SKU# 91076).  
CAUTION: Charge the battery provided with or identified for use  
with this product only in accordance with the instructions and  
limitations specified in the User’s Manual, Part 1.  
21  
BATTERIES  
Replacing the Handset Battery Pack  
1
Remove the battery compartment cover on the handset by  
pressing on the indentation and sliding the cover downward.  
2
3
Lift out the old battery pack and disconnect.  
Plug battery pack connector into handset. Place the battery pack  
and wires in the compartment.  
4
5
Replace the cover by sliding it up into place.  
The new battery pack must be charged before using the phone.  
Place the handset in the base and allow it to charge for at least  
24 hours for the first charge. The telephone might operate before that,  
but for best performance, let the battery pack charge fully.  
22  
IN CASHEEOAFDLDIINFEFICRUIGLHTYT  
If you have difficulty operating this phone, try the suggestions below.  
For Customer Service, visit our website at www.telephones.att.com or call  
1 800 222–3111. Please retain your receipt as your proof of purchase.  
If the phone doesn’t work at all, check these items first:  
Make sure the AC adapter is plugged into an outlet not controlled by a  
wall switch.  
Make sure the telephone line cord is plugged firmly into the base unit  
and the modular jack.  
Make sure the base antenna is fully upright.  
If the handset does not beep when you press P, the battery might  
need charging.  
Make sure the battery pack is installed correctly.  
If you have dial pulse (rotary) service on your phone line, make sure  
the dial mode is set to dial pulse (see INSTALLATION).  
If the above suggestions don’t solve the problem, try re-initializing  
the handset and base:  
1
2
3
4
5
6
Disconnect the power to the base.  
Remove the handset battery pack.  
Wait a few minutes.  
Connect the power to the base.  
Insert the handset battery pack.  
Put the handset in the base to re-initialize.  
If you hear a two-beep signal when you try to use the handset:  
You might be out of range. Move closer to the base and try again.  
If moving closer to the base doesn’t help, try following the directions  
above for re-initializing the handset and base.  
If the phone does not ring when you receive a call:  
Make sure the handset ringer is on.  
Make sure the telephone line cord is connected firmly to the base  
and the telephone jack.  
Make sure the AC adapter is plugged firmly into an outlet not  
controlled by a wall switch.  
You might be too far from the base; move closer.  
You might have too many extension phones on your telephone line  
to allow all of them to ring. Try unplugging some of them.  
23  
IN CASE OF DIFFICULTY  
If you hear noise or interference when using the phone:  
Make sure the base antenna is fully upright.  
You may be out of range. Move closer to the base.  
Press and release G to change to another of the 30 channels  
available. If noise is exceptionally loud, move closer to the base before  
changing channels.  
Household appliances plugged into the same circuit as the base can  
sometimes cause interference. Try moving the appliance or the base  
to another outlet.  
The layout of your home or office might be limiting the operating  
range. Try moving the base to another location, preferably on an  
upper floor.  
If the buttons don’t work, try placing the handset in the base for at  
least 15 seconds.  
If you hear other calls while using your phone:  
Press G to change to another channel.  
Disconnect the base from the modular jack and plug in a corded  
telephone. If you still hear other calls, the problem is probably in your  
wiring or local service. Call your local telephone service company.  
If you lose a call after changing channels:  
You were probably almost out of range. Move closer to the base before  
changing channels. Before placing another call, set the handset in the base  
for at least 15 seconds.  
If you are unable to operate special telephone services or other  
equipment requiring touch tone signals:  
If you have dial pulse (rotary) service, follow the directions under  
“Temporary Tone Dialingin the TELEPHONE OPERATION section  
of this manual.  
If the MESSAGE light does not go off even after you’ve listened to  
voice mail messages:  
1
2
3
Press G until the screen displays MSG WAIT OFF?.  
Press > to display YESor NO.  
Press  
to choose the displayed setting.  
24  

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