Black Box Network Card ACS1009A xx User Manual

ACS1009A-xx  
ACS2209A-xx  
ACS4001A-xx  
ACS4201A-xx  
DVI-D-Fibre-KVM-Extender  
SingleHead and DualHead  
Manual  
 
DVI-D FIBRE KVM-EXTENDER  
Copyrights and Trademarks  
©2007. All rights reserved. This information may not be reproduced in any manner without  
the prior written consent of the manufacturer.  
Information in this document is subject to change without notice and the manufacturer shall  
not be liable for any direct, indirect, special, incidental or consequential damages in  
connection with the use of this material.  
All trademark and trade names mentioned in this document are acknowledged to be the  
property of their respective owners.  
Disclaimer  
While every precaution has been taken in the preparation of this manual, the manufacturer  
assumes no responsibility for errors or omissions. Neither does the manufacturer assume any  
liability for damages resulting from the use of the information contained herein. The  
manufacturer reserves the right to change the specifications, functions, or circuitry of the  
product without notice.  
The manufacturer cannot accept liability for damage due to misuse of the product or due to  
any other circumstances outside the manufacturer’s control (whether environmental or  
installation related). The manufacturer shall not be responsible for any loss, damage, or injury  
arising directly, indirectly, or consequently from the use of this product.  
Cautions and Notes  
The following symbols are used in this guide:  
CAUTION. This indicates an important operating instruction  
that should be followed to avoid any potential damage to  
hardware or property, loss of data, or personal injury.  
NOTE. This indicates important information to help you make the best use of  
this product.  
3
 
DVI-D FIBRE KVM-EXTENDER  
.
4
 
DECLARATION OF CONFORMITY  
EUROPEAN UNION DECLARATION OF CONFORMITY  
This is to certify that, when installed and used according to the instructions in this  
manual, together with the specified cables and the maximum cable length <3m, the  
Units:  
ACS1009A-MM, ACS2209A-MM  
ACS4001A-MM, ACS4201A-MM  
ACS1009A-SM, ACS2209A-SM  
ACS4001A-SM, ACS4201A-SM  
are shielded against the generation of radio interferences in accordance with the  
application of Council Directive 89/336/EEC as well as these standards:  
EN 55022:  
EN 55024:  
1999  
1999  
2001  
2001  
2001  
2001  
2002  
Class A  
IEC 61000-4-2:  
IEC 61000-4-3:  
IEC 61000-4-4:  
EN 61000-3-2  
EN 61000-3-3  
The device was tested in a typical configuration with PC.  
This equipment has been found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and, if  
not installed and used in accordance with the instruction manual, may cause harmful  
interference to radio communications. Operation of this equipment in a residential area is  
likely to cause harmful interference in which case the user will be required to correct the  
interference at his own expense.  
5
 
DVI-D FIBRE KVM-EXTENDER  
Safety Precautions and Installation Guidelines  
To ensure reliable and safe long-term operation, please note the following installation  
guidelines:  
Only use in dry, indoor environments.  
If the building has 3-phase AC power, try to ensure that equipment connected to the  
Local and Remote units is on the same phase.  
The Remote unit, Local unit and any power supplies can get warm. Do not locate them  
in an enclosed space without any airflow.  
Do not place a power supply directly on top of a unit.  
Do not obstruct a unit’s ventilation existing holes.  
To safeguard against personal injury and avoid possible  
damage to equipment or property, please observe the  
following:  
Only use power supplies originally supplied with the  
product or manufacturer-approved replacements. Do not  
attempt to dismantle or repair any power supply. Do not  
use a power supply if it appears to be defective or has a  
damaged case.  
Connect all power supplies to grounded outlets. In each  
case, ensure that the ground connection is maintained  
from the outlet socket through to the power supply’s AC  
power input.  
Do not attempt to modify or repair this product, or make  
a connection from the Fibre link interface (LC) to any  
other products, especially telecommunications or  
network equipment.  
6
 
TABLE OF CONTENTS  
Contents  
1. Quick Setup  
2. Overview  
8
9
9
9
11  
12  
13  
13  
2.1  
2.2  
2.3  
2.4  
2.5  
2.6  
Introduction  
Glossary  
Features  
Product Range  
Compatibility  
How to Use This Guide  
3. Installation  
15  
15  
16  
17  
24  
3.1  
3.2  
3.3  
3.4  
Package Contents  
Interconnection Cable Requirements  
System Setup  
Diagnostic LEDs  
4. Troubleshooting  
25  
27  
29  
31  
33  
35  
Appendix A: Example Applications  
Appendix B: Rack Mount Options  
Appendix D: Calling Technical Support  
Appendix E: Specifications  
Appendix F: Connectors  
7
 
DVI-D FIBRE KVM-EXTENDER  
1. Quick Setup  
This section briefly describes how to install your KVM extender system. Unless you are an  
experienced user, we recommend that you follow the full procedures described in the rest of  
this manual.  
Install system  
1. Connect Remote unit to KVM.  
2. Connect Local unit to CPU or switch.  
3. Connect Local and Remote units with matching interconnection cable  
(Fibre).  
4. Power up the system.  
NO  
Power LED  
illuminated?  
Check p.s.u.’s and connection  
to power outlet  
YES  
NO  
Link LED  
illuminated ?  
Check the Fibre cable, and  
Fibre connectors  
YES  
Video OK  
LED ?  
illuminated ?  
NO  
Check settings of graphic card  
or boot CPU  
YES  
Done  
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OVERVIEW  
2. Overview  
2.1 Introduction  
A Fibre KVM Extender is mainly used, to extend the maximum distance between a CPU  
and his Keyboard / Monitor / Mouse considerably. In addition they are irrecoverable in  
installations in electromagnetic hazardous environments (EMI). Normal Keyboard-/  
Monitor-/ Mouse extender cables (and Extender using traditional cables) cannot go so far  
and EMI interferences may reduce the maximum distance and/or reliability. Using a  
DVI-D Fibre Extender system, these limitations are past. Remain your CPU in a secure  
rack cabinet or data center while accessing from a 10km remotely located place.  
A basic KVM extension system comprises a Local unit (transmitter) and a Remote unit  
(receiver). The Local unit connects directly to the computer (or a KVM switch system) using  
the supplied cable(s). The user console (keyboard, mouse and monitor) attaches to the  
Remote unit. The Remote and Local units communicate video and data information along the  
interconnecting cable. Local units offer dual access, allowing the connection of a second user  
console close to the computer.  
2.2 Glossary  
The following terms are used in this guide:  
Singlemode or Multimode fibre cable.  
9µ Singlemode-fibre cable  
Fibre  
Singlemode  
Mulitmode  
62,5µ Multimode- or  
50µ Multimode-fibre cable  
Keyboard, Video and Mouse.  
KVM  
Keyboard, Mouse and Monitor  
Console  
A system allowing connection of Local and Remote user consoles.  
An extender system that supports one monitor + Keyboard/Mouse  
Dual Access  
Singlehead  
An extender system that supports two monitors + Keyboard/Mouse  
Dualhead  
DVI  
Digital Video standard, installed by Digital Display Working Group  
(www.ddwg.org) R, G, B, CLOCK in a data stream with up to  
3x 1,6 Gbit/sec. Signals are TMDS Level.  
The desktop power supply connected to the Local/Remote unit.  
PSU  
HID  
Human Interface Devices are units, which are used for human access  
to the CPU. They are a USB-device class of its own (e.g. Memory  
Devices etc.). Besides of keyboard and mouse also touchscreen, light  
pen, fingerprint sensor, graphic tablets etc. are HID devices  
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DVI-D FIBRE KVM-EXTENDER  
CPU with DVI-D  
Graphic card  
Local Console  
Optional  
2. Monitor  
DVI-D Fibre KVM-  
Extender system  
Remote Console  
Optional  
2. Monitor  
DVI-D Fibre – KVM Extender system (example)  
10  
 
OVERVIEW  
2.3 Features  
All members of the DVI-D Fibre - DVI KVM Extender Series offer the following features:  
Support for DVI-D Graphic cards (all devices)  
Support for PS2-Keyboard and PS2-Mouse (ACS1009A-xx and ACS2209A-xx)  
Support for USB-Keyboard and USB-Mouse (ACS4001A-xx and ACS4201A-xx)  
Devices with USB- connectors do only support Keyboard and Mouse. It’s  
possible, that other HDI devices (Human Device Interface) like Touch-  
Screen, Graphic tablet, Barcode reader or similar are supported – but  
there is no guarantee for this! The DVI-D Fibre KVM-Extender is NOT  
suitable for use with other USB devices like Scanner, WEB- Cams, data  
sticks etc.  
The device never supports more than two devices – Keyboard and Mouse  
or Keyboard and Touchscreen, etc. but not e.g. Keyboard, Mouse and  
Touchscreen simultaneously. A Hub is allowed but does not rais the  
number of supported devices  
Maximum resolution: DVI-D: 1600x1200@60Hz over all allowed distances  
all lower resolutions with refresh rates of at least 75Hz  
Supporting 18 Bit color depth = 256,000 colors  
Status indicator LEDs on each device.  
Small footprint chassis.  
Rack mount options available.  
CPU cables + Adapters included.  
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DVI-D FIBRE KVM-EXTENDER  
2.4 Product Range  
There are four products in the range and various upgrade kits:  
DVI-D Fibre - Extender  
ACS1009A-MM  
ACS2209A-MM  
ACS4001A-MM  
ACS4201A-MM  
ACS1009A-SM  
ACS2209A-SM  
ACS4001A-SM  
ACS4201A-SM  
KVM-Extender 1x DVI, PS2-Keyboard, PS2-Mouse  
(Singlehead), Multimode Fibres  
KVM-Extender 2x DVI, PS2-Keyboard, PS2-Mouse s  
(Dualhead), Multimode Fibres  
KVM-Extender 1x DVI, USB-Keyboard, USB-Mouse  
(Singlehead), Multimode Fibres  
KVM-Extender 2x DVI, USB-Keyboard, USB-Mouse  
(Dualhead), Multimode Fibres  
KVM-Extender 1x DVI, PS2-Keyboard, PS2-Mouse  
(Singlehead), Singlemode Fibres  
KVM-Extender 2x DVI, PS2-Keyboard, PS2-Mouse s  
(Dualhead), Singlemode Fibres  
KVM-Extender 1x DVI, USB-Keyboard, USB-Mouse  
(Singlehead), Singlemode Fibres  
KVM-Extender 2x DVI, USB-Keyboard, USB-Mouse  
(Dualhead), Singlemode Fibres  
Upgrade Kits  
ACS1009A-RMK  
19”/1HE Rackmount- Kit to mount up to 4 Singlehead  
devices  
ACS2209A-RMK  
ACS2209A-PS  
19”/1HE Rackmount- Kit to mount up to 4 Dualhead  
devices  
19”/1U rackmountable P.S.U. Input: 100..240VAC/0.5A;  
Output 5VDC/6A to source up to 3 units Singlehead or  
Dualhead. Requires one unit space in RMK (ACS1009A-  
RMK/ACS2209A-RMK)  
ACS1009A-BP  
ACS2209A-BP  
Blanking Plate for Single Head Rackmountkit  
Blanking Plate for Dual Head Rackmountkit  
12  
 
OVERVIEW  
2.5 Compatibility  
Interface Compatibility  
Digital Video (DVI-D): Digital Video standard, installed by Digital Display Working  
Group (www.ddwg.org) R, G, B, CLOCK in a data stream with up to  
3x 1,6 Gbit/sec. Signals are TMDS Level.  
PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with  
enhanced features may also be supported with custom firmware.  
PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice.  
USB Keyboard: Compatible with all standard keyboards. Certain keyboards with  
enhanced features may also be supported with custom firmware. Keyboards with built-in  
hub are also supported – but there are never more than two HDI devices supported.  
USB Mouse: Compatible with all standard 2-button, 3-button and wheel mice.  
Devices with USB- connectors do only support Keyboard and Mouse. It’s  
possible, that other HDI devices (Human Device Interface) like Touch-  
Screen, Graphic tablet, Barcode reader or similar are supported – but  
there is no guarantee for this! The DVI-D Cat X KVM-Extender is NOT  
suitable for use with other USB devices like Scanner, WEB- Cams, data  
sticks etc.  
The device never supports more than two devices – Keyboard and Mouse  
or Keyboard and Touchscreen, etc. but not e.g. Keyboard, Mouse and  
Touchscreen simultaneously. A Hub is allowed but does not rais the  
number of supported devices  
13  
 
DVI-D FIBRE KVM-EXTENDER  
2.6 How to Use This Guide  
This guide describes the installation and configuration of the DVI-D Fibre – Extender Series.  
Although the connection and operation of the system is relatively straightforward, you should  
consider the following before getting started:  
Connection & Compatibility  
If you have purchased an Extender Kit, this will contain all the cables required to connect the  
Local unit to your PC or KVM switch. Please see also: Package Contents (page 15)  
For information about connection and installation, see page 17.  
DDC Information  
Normally it is not necessary to make any adjustments to the DVXi- Extender. However, in  
some circumstances, it may be necessary to redefine the source of DDC Information for the  
CPU. By default, the DVI-D Fibre KVM-Extender uses its own internal DDC table. If this  
setting does not satisfy your requirements, the DDC table can either be switched to the locally  
or remotely attached screen.  
To modify the DDC-Setup, please ask Technical support for additional information.  
Compatibility  
Devices with PS2 connectors are NOT compatible to devices with USB connectors.  
14  
 
INSTALLATION  
3. Installation  
For first-time users, we recommend that you carry out a test placement, confined to a single  
room, before commencing full installation. This will allow you to identify and solve any  
cabling problems, and experiment with the KVM extender system more conveniently.  
3.1 Package Contents  
You should receive the following items in your extender package (all types):  
DVI-D Fibre KVM-Extender- pair (Local Unit + Remote Unit)  
2x 5V DC universal power supply for the DVI-D Fibre - Extender  
2x German type power cord  
User manual (Quick Setup)  
ACS1009A-xx and ACS2209A-xx (additionally):  
KVM CPU cable set (1.8m) with one side: PS/2 (6-pin mini-DIN male) keyboard and  
mouse connector and DVI-I video (DVI-I dual link male) connector – other side: DVI-I  
video (DVI-I dual link male) connector  
PS2-Keyboard-/ Mouse adapter to connect K/M to the Local Unit (keyboard can be  
plugged in directly, without using an adapter)  
ACS4001A-xx and ACS4201A-xx (additionally):  
DVI-I (1,8m) video cable (DVI-I dual link male-to-male)  
USB (1,8m) cable (USB type A to type B)  
ACS2209A-xx and ACS4201A-xx (additionally):  
DVI-I (1,8m) video cable (DVI-I dual link male-to-male)  
If anything is missing, please contact Technical Support (see Appendix F – Calling  
Technical Support).  
15  
 
DVI-D FIBRE KVM-EXTENDER  
3.2 Interconnection Cable Requirements  
To connect the Local and Remote units you will need:  
DVI, PS2-Keyboard, PS2-Mouse: Connect the supplied KVM CPU cable set to your  
CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! Devices  
ACS1009A + ACS2209A  
DVI, USB-Keyboard, USB-Mouse: Connect the supplied KVM CPU cable set to your  
CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! Devices  
ACS4001A + ACS4201A  
DVI: Connect the supplied DVI CPU cable set to your CPU (KVM.- Switch, etc.).  
Please ensure that the connection is tension-free! Devices ACS2209A + ACS4201A  
Fibre Cable: Two strands of fibre are required for singlehead devices, four strands for  
Dualhead devices.  
Please note, that the allowed distance will depend on device type AND on  
used fibre type.  
Recommended cables:  
ACSxxxxA-MM: Multimode type 50/125µ  
ACSxxxxA-MM: Multimode type 62.5/125µ  
ACSxxxxA-SM: Singlemode type 9/125µ  
allowed distance app. 400m (1,300ft)  
allowed distance app